Return and Refund Policy

Returns and Refunds Policy

Thank you for shopping at FULMO Shop.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 15 days of the original purchase of the product.

Before you return a product, please make sure that:

  • The product was purchased in the last 15 days

  • The product isn’t used or damaged

Please contact us before you send the product:

  • By phone number: +491269789419

  • By email: info@fulmo.org

Send the product to:

Fulmo GmbH Skalitzer Straße 85 10997 Berlin

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from FULMO Shop.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: +491269789419

  • By email: info@fulmo.org